As we already announced, KeepCalling celebrates International Customer Service Week the following days. Some fun facts about our CS team are waiting for you on the KeepCalling Facebook and Google+ pages.
When we decided to extend our operations to a 24/7 customer service marathon, the agents broke records after records on number of calls, emails and overall solved cases. This has not lowered, however, the quality of our customer assistance. On the contrary, the KeepCalling customers have a very good opinion about the service:
“There has been no problem, the clarity and ease of use are excellent. Also when I had a few questions when I first started, the customer service was easy to contact and professional[…]”
You might ask what makes the KeepCalling customer service so great. We gathered some facts to answer your question. We want you to get a better understanding of the amount of effort out team puts in making the customers happy. So we compared the numbers to something you might be more accustomed to. Have an inside look at the KeepCalling Customer Service: