What day is it? It’s Wednesday. What week is it? It’s Customer Service Week! Between 5 – 9 October, the world turns its attention to all the CS agents who answer questions and resolve issues every day, while being understanding and courteous at the same time. Working in Customer Service is not an easy task, that’s why this week we celebrate the people who choose this challenging, yet rewarding career.
CS Week takes place every year in the first week of October. This is the fourth year in a row when KeepCalling joins the celebration. This year, we’ve prepared treats both for our wonderful CS representatives and for you, our customers. Because Customer Service wouldn’t even exist without customers, we take this opportunity to also celebrate you.
Our CS agents are ‘Everyday Heroes’
CSW is the perfect occasion to acknowledge the essential role that Customer Service plays for any successful business. This year, CSW’s credo is that CS agents are ‘Everyday Heroes’, who take care of customers with heroic dedication and brilliance.
We are proud of our CS team! Our 23 girls and 4 guys make up an Everyday Hero squad with plenty of superpowers that they use when dealing with our customers:
- they read both minds and emails
- they reply with the speed of light
- they are available 24/7
- they speak many languages
Our CS agents are also amazingly patient, empathic, and understanding.
CS Week brings you $2 bonus!
Get your gift right now! All you need to do is place a Voice Credit order of at least $20 and use coupon code CS2GIFT in the ordering process between October 7-9. By taking advantage of this offer, you will receive $22 worth of credit if you buy the minimum amount of $20.
What our customers say
Customer feedback is essential and customer satisfaction is vital to us. A great amount of effort and care goes into each interaction with our customers and this is something they can sense and appreciate. Their opinions speak volumes about our level of customer service:
Very pleased with the service that I got from support. Good job!! Thanks for your help. Seno – Seno Lim
customer service. I love it. – Daniel HernandezGreat
I was surprised how fast they looked after my problem. – Vicki Elisseou
Thank you for the professionalism, efficiency, courtesy and the great competent service; please keep it up! – Sidika Wilderom
The agent helped me through the enrolment process expertly and made it effortless for me. – Stathis Orphanos